Shipping policy

 

Lead Times:

Retail order shipped out from our studio within 3 to 5 business days after payment has been received for your order.

Some items are made to order and will ship out within one to three weeks of our receipt of order. 

Shipping:

Are orders shipped via USPS or UPS. Once the package has been shipped, JoJos creations is not responsible for loss or damage to items please contact USPS or UPS directly for any issues regarding your shipment.

Returned Shipments:

if your shipment comes back to us for any reason, we can ship it out again for an additional shipping fee to avoid return shipments, please ensure that your shipping address is correct at check out or get in touch with us before your order ships. Once the shipment goes out the door we are not able to adjust shipments or delivery addresses.